Effective 2-15-13, for all loan portfolios except FHA, agents will no longer be receiving the following tasks within Equator.
- Hardship Reasons
- Financial Information
Equator has removed these tasks in order to provide agents a better experience when navigating through Equator and to provide agents a quicker response and decision time frame for their short sale.
On 2-15-13 Agents will receive the following task instead:
- Upload Required Documents
Prior to agents receiving this task, Wells Fargo will review the file in order to request only the documents needed to review that specific file. This avoids agents from having to upload blank or search for and upload potentially unnecessary documents.
What does this mean for you as an agent?
If we don’t need a document, we won’t ask for it, and you won’t have to find it. This will allow your file to move quicker through our processing pipeline and get an approval even faster!
More Approvals = More Closings!
How does this affect your current files?
As with any transition there will be impacts, and we have done everything to ensure a smooth transition for agents. However, any active files will have to be converted to the new Equator Low Doc Process.
Each file still requiring documents will be systematically reverted back and will restart its life cycle within Equator, while this sounds tedious; it will be very quick and is the best solution to ensure a smooth transition.
Agents will be sent the following tasks:
“Upload 3rd Party Authorization”
“Borrower Contact Information”
“Is there an Offer”
Once the tasks are completed each file will end up right back in its respective workflow.